Throwing away the cookie won't help? But likely the shopping basket is linked to your account, so no luck.
It's fascinating to see such a big bug to show up in a biiiig vendors application. I believe some amount of organized testing (unit test or planned usability testing) should have shown this one up.
Contacting someone on these big companies is a real pain. And it seems to get harder every day. Same problem with eBay/PayPal (as read recently on /.), same problem here in .gr with telephone companies, big vendors, etc. These companies don't want to have anything to do with their customers it seems.
Comment
Throwing away the cookie won't help? But likely the shopping basket is linked to your account, so no luck.
It's fascinating to see such a big bug to show up in a biiiig vendors application. I believe some amount of organized testing (unit test or planned usability testing) should have shown this one up.
Contacting someone on these big companies is a real pain. And it seems to get harder every day. Same problem with eBay/PayPal (as read recently on /.), same problem here in .gr with telephone companies, big vendors, etc. These companies don't want to have anything to do with their customers it seems.